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Safety
Every Lerk companion and persona is an artificial-intelligence system or fictional character. You are not communicating with a human being when you interact with a Lerk companion.
All content on the Service is AI-generated, and no real individuals are depicted intentionally.
From the Content Removal Policy
All characters, likenesses, and scenarios are entirely fictional.
From the 18 U.S.C. § 2257 Exemption Statement
Lerk does not permit access by anyone under 18, even if a jurisdiction would otherwise permit a person under 18 to access adult-oriented material.
From the Underage and Age-Access Policy
Each one written in full on its own page.
Companions are AI. What that means for you, and for your wellbeing.
Updated September 14, 2026Lerk companions are artificial and not human. They do not replace qualified professional care, emergency services, or real-world human relationships.
Our layered approach to safety across the product.
Updated September 14, 2026How content is reviewed, enforced and appealed.
Updated September 14, 2026The controls that keep generated content within policy.
Updated September 14, 2026Content and conduct that are strictly forbidden on the platform.
Updated September 14, 2026Age verification and zero tolerance for minor-related content.
Updated September 14, 2026How we respond when someone may be at risk.
Updated September 14, 2026Zero tolerance for trafficking and exploitation, and how we act on it.
Updated September 14, 2026What we collect, why we collect it, and how it is protected.
Updated September 14, 2026How to report content, and what happens after you do.
Updated August 1, 2026Removing content that resembles a real person.
Updated August 1, 2026Expressing distress or seeking help is not automatically a policy violation. Lerk is not a crisis service and cannot guarantee that it will recognize or respond correctly to every emergency.
In immediate danger, contact services for your actual location without waiting for Lerk.
From the AI Companion Disclosure and User Wellbeing Notice and the Self-Harm and Crisis Response Policy.
Complaints, appeals and wellbeing concerns — who to contact, and what happens next.
For all complaints, please contact us through support@lerk.ai. Complaints will be reviewed and resolved within five (5) business days. That resolution will then be communicated to the Complainant. Appeals or requests for any decision made should be presented, again, to support@lerk.ai.
If you have been depicted in any content and would like to appeal removal of such content, please notify us by email support@lerk.ai. If there should be disagreement regarding an appeal, we will allow the disagreement to be resolved by a neutral party, with any associated costs to be covered by the merchant.
Users may report concerns about manipulative behavior, unsafe responses, incorrect AI disclosures, crisis handling, excessive purchase pressure, or another wellbeing issue to:
Do not rely on this email address for immediate crisis or emergency assistance.
Looking for another policy? Every agreement and legal notice is on Help & Legal.